Frequently Asked Questions
How do I sign up?
No credit card required. Download the app and create your profile. Add your location, photos, and services - then you're done! Simple and easy. When you decide to start accepting payments within the app, you will need to provide your banking information. Our growing community of clients will be able to discover you immediately.
How can I invite friends, barbers, and other clients to theCut?
Simply go to your settings page and select the invite button to share the app's download link.
Is theCut available on iOS and Android?
Yes, theCut is available for iOS and Android!
Are all barbers listed within theCut's directory?
The barbers listed on the application have all signed up and have been added to our database. If you don't see your barber on the app, invite your barber to join our community.
As a barber, do I still need my own website?
Not anymore. theCut is a complete management and discovery platform. Once you've created your profile, clients will be able to find you and book their appointments all within the app.
Is there a monthly fee?
No monthly fee!!!
Is theCut free for clients?
The app is free for all users to download. Clients will be charged a $0.95 service fee for any payments made through the app.
Is theCut free for barbers?
The app is free for all users to download.
Are payments accepted through the app?
Yes, with Mobile Pay! You can accept Visa, Mastercard, American Express, and Discover. A 2.95% processing fee applies to all payments made through the app.
What is Mobile Pay?
Mobile Pay makes handling credit card transactions simple and easy. Enabling Mobile Pay as a barber allows clients to tip and pay for their appointments with a touch of a button. Click here to learn more.
As a barber, when will I receive my funds for Mobile Pay?
Once an appointment is completed, the client will be notified and their card will be charged. For Venmo deposits, you will receive your payment the next day. Bank direct deposits take atleast 2 business days.
Can I accept cash if I have Mobile Pay enabled?
Once you've enabled Mobile Pay, your clients will have the option to pay with cash or card.
Does the shop owner need to approve useage?
You download and use the app on a barber to barber basis. All the barbers in your shop don't have to download the app. We allow you to showcase yourself and build your personal brand.
As a barber, how do I find new clients?
Make sure to complete your profile by adding your address, hours, photos, services, and profile picture - then let us handle the rest. Our growing community of clients will be able to discover you immediately.
As a barber, can my clients rate/review me?
Definitely! Once you complete an appointment with a client, they will have the opportunity to leave a review and rating.
Have more questions?
Our support team is available 24/7. Turnaround time is usually within a day. Contact us from within the app via the 'Contact Us' section of your settings page, or send us an email at email@example.com.