THE ROLE

At theCut, our crazy growth has been fueled by word of mouth and an incredible product supported by a world class team. We're hiring our first business Program Manager to help us continue bringing the premier barbershop experience to the masses. The plan is to go from tens of thousands of new users to millions, so you'll need to be a top notch problem solver, quick on your feet, and a world class executor. We'll be entrusting you to add some structure to the organized chaos that is a startup.

THE RESPONSIBILITIES

• Planning the program management framework for growth teams & initiatives
• Define, manage, and communicate regarding the performance of the key programs with OKRs, etc.
• Track progress of the initiatives, provide updates as needed, and drive accountability among stakeholders
• Managing risks, issues, and taking corrective measurements on key programs
• Coordinating cross dependencies between internal and external teams
• Turn support data into actionable product, support, and operational improvements
• Managing and utilizing deliverables across programs
• Managing stakeholders' expectations & communication
• Aligning the deliverables (outputs) to the program's "outcome"
• Managing the program management documentation & deliverables such as the program charters, timelines, RACI charts, and communication plans
• Drive continuous efforts to improve growth infrastructure and processes

WHAT WE'RE LOOKING FOR

• Bachelor's degree preferred but not required
• Operate with an incredible sense of urgency while not compromising on attention to detail
• Demonstrated ability to juggle competing priorities
• Excellent team player while also being a self-starter
• Experience in a fast-paced, hyper-growth environment
• Experience helping organizations scale  
• Demonstrated success in uncovering data to inform customer-oriented decisions
• You or someone you know uses theCut
  
  

BENEFITS

• Great medical, dental, and vision insurance options
• Student loan repayment plan
• 401(k) plan to help save for your future
• Unlimited paid time off
• Health and wellness stipend
• Free lunch and snacks
• Free company swag
• Free haircuts through theCut